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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page.
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"I LOVE MY GOLDWING/LEHMAN TRIKE! The experience, delivery and training was wonderful. "
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By: Dale Sandpoint,ID
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"Great Service!! Very nice and friendly workers!! Great deals."
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By: Anonymous Lead,SD
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"if you want first class customer service, a friendly and fun buying experience, this is the place. "
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By: Mike Gillette,WY
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"Best dealership I've ever dealt with!"
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By: DEL UPTON,WY
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"A BIG, BIG thank you. Excellent mechanics, shop managers and dealership. See you soon and thank you for all your help in past years."
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By: Carol Chadron,NE
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"everthing was handled fantastic .My ural is awsome"
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By: brent ,XX
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"Overall my trip out to get my bike was great.bUT AS MUCH AS I paid for the bike I wished I could have gotten a free t-shirt or at least a free hat!!!! "
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By: Mark Artesian,SD
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"dear miles jahner,
now that we have returned from out first sturgis bike week experience, i wasnted to let you know how thankful i was for the service you gave me on saturday, august 5th. you greeted me with a smile and a helpful spirit, when i came through the door and explained the problem i was having with my goldwing trike. the technician did an excellent job in figuring out and fixing the fuel problem. i don't know his name, but be sure to thank him for us. you both are a real asset to outdoor motorsports. again miles, thank you for getting out trike fixed and therefore contributing to a wonderful bike week experience. keep up the great job you are doing!"
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By: mowry & carole ,XX
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"i received your service dept survey in the mail when i got home from my trip to sturgis. the comment section isn't big enough for my story. my brother-in-law and i rode from annapolis,maryland to belle fourche, sd including the badlands loop, spearfish canyon, needles hwy, etc. it was time for an oil change. randy and miles got the bikes right in and made sure they got washed also. we had hit two days of rain, 100 degree days, and way too many bugs in our journey. the bikes were new again when we got them back. while we waited on our bikes, we met liz and marianne. they allowed my brother-in-law to use the phone when he couldn't get any service from his cell phone, and when they found out he had a 2006 1800 trike (lehman conversion) they called over to the lehman assembly plant and arranged for a tour. they even offered to get us transported across the street but we declined. in my opinion your staff went beyond good service to great service. what a friendly group you have working for you. i'm sorry to say that i probably won't be in the area in the near future, but if i were i would definitely stop in to say hi to everyone. Thanks for giving me this chance to tell you about the wonderful staff you have working for you. p.s. we left sturgis traveled through yellowstone, went north, across the great lakes and south back to maryland. just under 6000 miles. i need another oil change! "
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By: mike odenton,MD
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"i just wanted to send you a thanks for supporting the motorcycle safety course! for those of us who never thought we'd ride a bike, you helped bring a dream a reality. your support is greatly appreciated."
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By: susan RAPID CITY,SD
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"i was in spearfish for the week of sturgis 2006 with a 71 honda 350 scrambler. the bike started runing bad the seond day i was there. i took the bike to you wonderful folks, who were kind enough to help me out and look at the bike that very day! your service dept did what they could without any parts and that's all i could ask. The bike did run much better after its visit with you. You crew there helped me make many lasting memories on that bike. Thank you all very much!"
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By: justin st cloud,MN
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"bought 1 new bike and one new scooter. Got a good price and they arranged financeing. both bikes have been sold but i still go here to get parts for the bike i have now.
Luke"
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By: Luther Belle Fourche,SD
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" I was on a little trip to the hills and just decided to stop at the cycle shop next to the interstate, i had been thinking of getting another bike for a while. These guys made me the deal that i wanted on a great bike and since i was on a mini vacation i had no way to get the bike back home as i live about 400 miles away, they said that they had someone coming to a town about 60 miles from were i live and would have it sent with. After a few days i found out that the ride they had for my bike had fallen through and they were tring to find out how to get it to me. they ended up sending it by frieght company at there expense because they said they would get it to me. I am sure this is not what todd planned on but he did it because he said he would, this is how things should work these days and seldom do. Thanks again, keeping your word shows a lot of integrity."
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By: galen watertown,SD
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"The parts department and service department went well beyond my expectations. Being in the customer service field and with lots of training in this field, I like to sit back and watch. They both exceeded my expecatations. Then to top it off, my four-wheeler was cleaner than new when I picked it up! Thanks."
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By: LORNIE WHITEWOOD,SD
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"Dear Bill,
I happen to be on my way to Alaska from Mine Run, VA. I had been on the road for 3 days and had seen a couple of shops on the way and nobody seemed to want to do anything about a malfunction on my 1800 Goldwing. So we came into Spearfish and stayed at a motel close by your Honda shop. So I told my friend I was going to see what your shop could do for me. So I wheeled into your service department and Randy greeted me and asked if he could help me and I told him my problem and without any hesitation he took my bike and fixed it right away. The service was outstanding and as the saying goes, ”If the train whistle don’t work you catch hell, but if it is OK, nobody ever gives credit.” I think your staff in the Service department should be told what a fine job they had done for me and wasted no time in doing it. I won’t forget your dealership when I need something for my Honda. A friend in need… Dallas Hodge, GWRRA, USAF Retired.
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By: DALLAS MINE RUN,VA
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"Outstanding service in every way. I was transit and your staff took care of my problem when other dealerships turned their heads from me. I can't say enough about your service, parts and sales. I love my GL1800. Keep up the good work."
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By: Dallas Sidney,NE
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"We put 2 Goldwings on consignment sale with you. Results were fantastic! We can't you and your staff enough."
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By: LINUS STURGIS,SD
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"Great place for service. Randy is the best Yamaha servive manager around. Bill Hearne is a great guy too, he makes things happen at Outdoor Motorsports. "
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By: Jim Scottsbluff,NE
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"Personnel at Outdoor MotorSports always do an excellent job. Haven't ever had to repaeat a repair. i trust the dealership personnel and they go out of their way to help me."
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By: SARAH MILES CITY,MT
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"My purcase was done over the phone. i was surprised how fast and easy this was accomplished. All the paperwork for me to sign was ready when I went to pickup the bike. I am very pleased with every aspect of my purchase."
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By: george Box Elder,SD
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"We could have bought our bike in Gillette but we chose you. We love the service we get from you. Excellent! We love you giys."
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By: Kathy & Gerry Gillette,WY
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"I'm looking forward to the motorcycle safety classes for my entire family. Love the Ural...we enjoyed dealing with your very good salespeople."
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By: JOHN PIEDMONT,SD
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"Once again an outstanding job on our Wing. Service crew and the rest of the gang are great. Thanks again. Recommending Outdoor MotorSports for sales & service is simply commonplace."
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By: LORI Belle Fourche,SD
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"I was going to be out of town, so it worked out well to have some accessories put on while I was gone. The staff have always been very accomidating for me as I live in Rapid City."
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By: david Rapid City,SD
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"Much better than rapid City dealer. They didn't even come close to the same deal I got with you. More than pleased."
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By: george Box Elder,SD
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"Just wanted to say, "Well, you did it again!" You put together an impossible deal. Sorry we are so hard on you, only wanting vehicles you did not have in stock.
You were all amazing and so much fun to deal with. We feel like you are all personal friends.
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By: Richard & Joy Independence,MO
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"Awesome experience everytime I'm there. Nice people to deal with, knowledgable and reasonable. Wish you had a store in Rapid City."
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By: MIKE RAPID CITY,SD
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"The Service Department is top rate. The staff is top notch. I also hear that from other customers."
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By: ED RAPID CITY,SC
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"You did an excellent job as we were in dire need. You exceeded our needs with courtesy quickly and efficently."
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By: DALE SUNDANCE,WY
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"This was my first experience working with you. The staff was all very courteous and helpful. I found it a pleasure to do business with you gentleman."
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By: TODD SUNDANCE,WY
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"I think you have a good showroom with great people working there. Also the parts department is helpful. Without a good service department the others don't mean much. I think you have a very good service manager and staff."
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By: Nick Blackhawk,SD
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"I would like to thank Tom for all his help in making our deal happen. I wished you could have seen the look on two kids faces on Christmas day. I have had people question me why go to so Dakota and when i tell them the bottom line they know why. Thanks,
Buddy Binkley
Taft CA
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By: Buddy Taft,GA
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"Randy and Bill A. in the service dept are great Very kid and courtious.. Thanks.."
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By: Todd Beaver Creek,MN
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"You guys are great to work with. I am impressed with your service staff and would highly recommend your services."
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By: DEAN ALADDIN,WY
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"Gentlemen; Service after the sale is always important, especially when you travel far from home. I have travelled the United States from Alaska to Florida and Maine to California and I am very pleased with the Honda sales and service I get from Outdoor MotorSports."
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By: Richard Austin,TX
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"I have bragged to several people how nice it was to be from out of state and to get good service at a reasonable price from Outdoor Motorsports. Thanks a bunch."
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By: Roger Everett,WA
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"Awesome help, great 1st time buyer experience. Great service before, during & after the sale."
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By: JUSTIN Rapid City,SD
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"Outdoor Motorsports is the best place to go for parts and gear. Corey at parts is the best one to talk to about any need you have about what parts to get."
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By: CODY STURGIS,SD
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"We will continue to drive from Blackhawk. The local dealerships don't even compare to you. We tell everyone to buy from you!"
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By: Doug Blackhawk,SD
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"It was fun buying from Tom Doten. As always, Randy , in Service and Corey in Parts were the best."
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By: Randy Spearfish,SD
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"Thanks for being fair & thanks for being there. First class all the way. Everything I needed to equip my Kodiak ATV was easily found and on display."
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By: Everett Gillette,WY
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"Your shop and the shop foreman are one of the main reasons I buy there. Excellent service."
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By: Jim Belle Fourche,SD
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"In the words of Arnold, "We'll be back!""
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By: Pete Belle Fourche,SD
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"Excellent dealership sales staff. Was respectful and didn't makes us feel that we were being taken advantage of. Thank you."
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By: Tim Rapid City,SD
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"Sales person (Chris) was great to do business with. My next bike will be purchased thru you. Relay thanks to him.
PS: The rest of the staff was also helpful and courteous. Thanks"
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By: Rob Newcastle,SD
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"Your parts department really helped me out on some short order parts. You guys are the best."
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By: Nick Blackhawk,SD
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"You have a fine product. Your service is excellent. Randy in service is also excellent."
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By: Than Buffalo,SD
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