Shipping and Handling
Shipping and Handling Charges:
We ship via UPS Ground or US Postal Service.
Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost.The UPS criteria is as follows:
Oversize 1 Package Conditions
Your package is considered Oversize 1 (OS1) when all of these conditions apply:
Your package´s combined length and girth exceeds 84 in. (213 cm.)
Your package´s combined length and girth is equal to or less than 108 in. (270 cm.)
Your package´s actual weight is less than 30 lbs. (13.6 kgs.)
The billable weight for each OS1 package is 30 lbs. (13.6 kgs.)
Oversize 2 Package Conditions
Your package is considered Oversize 2 (OS2) when all of these conditions apply:
Your package’s combined length and girth exceeds 108 in. (270 cm.)
Your package’s combined length and girth is equal to or less than 130 in. (330 cm.)
Your package’s actual weight is less than 70 lbs. (31.5 kgs.)
The billable weight for each OS2 package is 70 lbs. (31.5 kgs.)
Oversize 3 Package Conditions
Your UPS Ground package is considered Oversize 3 (OS3) when all of these conditions apply:
Your packages combined length and girth exceeds 130 in. (330 cm.)
Your packages combined length and girth is equal to or less than 165 in. (419 cm.)
Your packages actual weight is less than 90 lbs. (40.9 kgs.)
The billable weight for each UPS Ground OS3 package is 90 lbs. (40.9 kgs.)
A Large Package Surcharge will be applied
Large Package Surcharge
A Large Package Surcharge of $40 will be applied to all UPS Ground packages, including Hundredweight, when the size of the package exceeds 130 in. (330 cm.) in length and girth combined.
This charge will be calculated when we ship and we will add the additional charges to your credit card at time of shipment. When we offer promotional free shipping, we will only add the difference in cost for oversize shipping charges to your order.Buyers club or E-club promotional merchandise subject to added shipping charges as listed on the product.
Shipments to Alaska, Puerto Rico & Hawaii and International orders will have an additional shipping cost applied.
Shipping promotions do not apply to orders outide the continental US.
Delivery Time: Allow 4-10 business days for delivery of in stock items in the continental US, allow 4-15 days for items in stock at our suppliers warehouse. Backordered items will depend on supply by our vendors, but typically allow 2-6 weeks. We will advice you when the items become available.. Allow additional time for shipments to Alaska, Puerto Rico, Hawaii and International Orders.
We will ship partial orders if the value of the partial shipment is at least $75
International orders require a minimum order of $1000. Shipping is additional. International orders must be prepaid via bank electronic transfer (contact us by email for instructions).
Consolidated Shipments: Entire orders will be shipped together at our descretion.
Returns and Exchanges
General: All returns must be postmarked no later than 30 days for accessories and 15 days for original Yamaha parts from the original customer shipment date.
Returns and exchanges must be in new condition and must include all instructions and original packing material.
Defective merchandise must be returned directly to the manufacturer in most cases. Please check the policy of the manufacturer. We will assist you if possible. Please email our customer service department.
Customer pays all return shipping charges. Include a copy of your packing list with all returns. Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee for accessories and 20% for original Yamaha parts. These amounts will be deducted from the original amount billed as well as the outgoing shipping/handling charges (as listed below) on promotional free shipping offers. The remaining balance will be credited to the original credit card.
Shipping charges :
$0-$75 order--$8.99 shipping
$76-100 order--$9.99
$101-200 order-$12.99
$201-300 order-$16.99
$301-600 order-$19.99
over $600------$24.99
Oversized/overweight items subject to additional charges.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid Ups or US mail. Insure shipment for full value of purchase.
Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions.
Send exchanges and returns to:
Outdoor Motor Sports
3245 East Colorado Blvd.
Spearfish, SD 57783
Customer Service direct phone #877-642-7731
Call during regular business hours for additional information.
International Orders
Minimum oversea's orders $1000 plus Air shipping costs via UPS Worldwide. We can also ship UPS collect if you or your business is authorized to do so. Prepayment required by bank transfer only. We do not accept credit cards on oversea's shipments. We will email you our bank information upon request.
Please send questions and comments to: info@outdoor-motorsports.com
